Return & Refund Policy

Return Eligibility

We replace products with a manufacturing fault within 10 days of delivery (Apple products are covered by Apple's 1 year international warranty instead of replacement). To be eligible:

• Product must be unused and in the same condition as received
• Product must be in original packaging with all tags and accessories
• Product seal must not be broken (for electronic devices)
• You must have the original invoice/receipt

Non-Returnable Items

How to Return

1. Initiate Return: Go to My Orders and select the item you want to return
2. Select Reason: Choose the reason for return from the dropdown
3. Schedule Pickup: Select a convenient date for pickup
4. Pack the Item: Securely pack the product in original packaging
5. Hand Over: Give the package to our delivery partner during pickup

Refund Process

Once we receive and inspect your return, we will process your refund:

• Refund to original payment method: 5-7 business days
• Refund to bank account: 5-7 business days after initiation
• Store credit: Instant upon return approval

Replacement

If you received a damaged or defective product, you can request a replacement instead of a refund. Replacements are subject to stock availability. If the product is out of stock, a full refund will be processed.

Contact Us

For return-related queries, contact our customer support:
Email: [email protected]
Phone: 01615316431